1. General Questions
How do I track my order?
Once your order has been shipped from our warehouse, you will automatically receive a tracking number via email. You can track your package directly at PostNord, GLS or via your order confirmation.
Can I cancel or change my order?
We pack orders continuously to ensure fast delivery. If you need any changes, please contact us at support@nootpouch.dk immediately. If the order has already been handed over to the carrier, it unfortunately cannot be changed.
Do you have a physical store?
No, NØØT is a 100% Danish webshop. This ensures the fastest delivery directly from our local warehouse to your front door or nearest parcel shop.
2. Product Questions
What is included in each can?
Each can contains 20 functional NØØT pouches. They are packed to stay fresh and are ready to use whenever you need extra focus.
What ingredients are in your pouches?
We believe in full transparency. Our nootropic blend is carefully formulated for maximum effect.

Ingredient list:
Organic Lion's Mane, organic Cordyceps, organic Reishi (100% fruiting body), Citicoline (CDP-Choline), Green tea extract, allulose, sodium chloride, natural essence, plant-based cellulose fiber, vegetable glycerin.

All ingredients are food-grade and natural.
What sets NØØT apart from other energy products?
Unlike energy drinks or pills, NØØT is absorbed through the oral mucosa (buccal absorption). This means Citicoline and the functional mushrooms enter your system directly. You avoid stomach issues and get 'clean' focus without the familiar coffee crash.
How long should I keep a pouch under my lip?
We recommend using it for 30 to 60 minutes to get the full effect of the ingredients.
Does NØØT contain nicotine or caffeine?
NØØT is 100% free of nicotine. Each pouch contains a minimal amount of natural caffeine (7 mg) from green tea extract, equivalent to about a tenth of a cup of coffee. This is enough to awaken the senses without causing jitters.
3. Payment Questions
What payment methods can I use?
We accept all major credit cards (Visa, MasterCard, Dankort via MobilePay), Apple Pay, and Google Pay. All transactions are encrypted and secure.
4. Shipping & Delivery
How long is the delivery time?
Since we ship from our warehouse in Denmark, you can expect delivery within 1-3 business days. We ship packages every weekday.
How much does shipping cost?
We offer free shipping to a parcel shop on orders over 399 DKK. For smaller orders, shipping is automatically calculated at checkout.
5. Contact
How do I get in touch with you?
We are ready to help you at support@nootpouch.dk. We typically reply within 24 hours on weekdays.
6. Returns & Refunds
What is your 60-day satisfaction guarantee?
We are so confident in NØØT that we offer a full return policy if you don't feel an effect. We recommend trying the product for at least 14 days (max 4 pouches daily). If you are still not satisfied, we will refund the amount for your first can.
7. Subscribe & Save
Is there a binding period for the subscription?
No, there is no binding period. You can cancel, pause, or change your subscription at any time via your customer profile. It is easy and transparent.